Terms and Conditions

Last Updated: August 7, 2026

Welcome to ZEVORA. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, placing an order, or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About ZEVORA

ZEVORA is an online retail store offering fashion, jewelry, watches, and related products through our Shopify-powered online store.

Throughout these Terms, the words “ZEVORA,” “we,” “us,” and “our” refer to ZEVORA. The words “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and complete information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or disrupt the website.
  • Not misuse, copy, reproduce, or exploit our website or content without permission.
  • Not engage in fraudulent or unauthorized activities.

We reserve the right to refuse service, cancel orders, or restrict access to our website where we reasonably believe that these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.
  • Product images may contain minor differences from the actual product.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or inaccuracies in product information.

We do not guarantee that every product description, image, or other website content will always be completely accurate, current, or error-free.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to modify prices, discounts, promotions, or product offers at any time.

The price applicable to your order will generally be the price displayed at the time your order is placed, subject to any applicable errors or corrections.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled.

We reserve the right to:

  • Accept or decline an order.
  • Cancel an order due to product unavailability.
  • Cancel orders containing pricing or listing errors.
  • Cancel orders that appear fraudulent or suspicious.
  • Limit quantities purchased by a customer.

If we cancel an order after payment has been received, any eligible refund will be processed through the applicable payment method.

6. Payment

We may offer one or more payment methods depending on availability.

You agree to provide accurate payment and billing information when required.

For Cash on Delivery (COD) orders, payment must be made according to the applicable delivery terms when the order is received.

We are not responsible for delays or failures caused by third-party payment providers.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframe stated on our website or communicated to you.

Delivery times may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Unexpected logistical delays
  • Other circumstances beyond our reasonable control

Once an order has been handed over to the courier, delivery may be subject to the courier's policies and procedures.

Customers are responsible for providing a complete and accurate shipping address and contact information.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

Where applicable, products must meet the requirements specified in our Return & Refund Policy to qualify for a return, exchange, or refund.

9. Intellectual Property

All content displayed on the ZEVORA website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Website layout
  • Videos

is owned by or licensed to ZEVORA unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

10. Third-Party Services

Our store may use third-party services and platforms, including Shopify, payment processors, courier companies, analytics providers, and other service providers.

These third parties may have their own terms and policies. We are not responsible for the policies, services, or actions of third-party providers beyond our reasonable control.

11. Promotions and Discounts

From time to time, ZEVORA may offer discounts, promotional codes, sales, or special offers.

Promotions may have specific terms, eligibility requirements, expiry dates, or product restrictions.

Unless otherwise stated, promotional offers cannot be combined with other discounts.

We reserve the right to modify or cancel a promotion at any time.

12. Prohibited Activities

You may not use our website to:

  • Commit or facilitate fraud.
  • Violate any applicable law or regulation.
  • Attempt unauthorized access to our website or systems.
  • Upload malicious software or harmful code.
  • Collect information about other users without authorization.
  • Interfere with the security or operation of our website.
  • Misrepresent your identity or information.

Violation of these restrictions may result in termination of access to our services and other appropriate action.

13. Limitation of Liability

To the extent permitted by applicable law, ZEVORA will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including website interruptions, courier delays, payment-provider failures, technical problems, or other unforeseen events.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

14. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

We may temporarily suspend, modify, or discontinue portions of the website for maintenance, updates, security reasons, or other operational purposes.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

16. Changes to These Terms

We may update or modify these Terms & Conditions from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing our business and transactions.

Any disputes will be handled in accordance with applicable law and the appropriate legal jurisdiction.

18. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Store Name: ZEVORA
Email: meetzevora@gmail.com
Phone / WhatsApp: +92 319 4484647

We will make reasonable efforts to respond to your inquiry as soon as possible.

Thank you for choosing ZEVORA.