Privacy policy
Last Updated: August 7, 2026
At ZEVORA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our Shopify store.**
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our store, place an order, create an account, contact us, or otherwise interact with our services, we may collect certain information.
Personal Information
Depending on how you interact with our store, we may collect:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Payment-related information
- Account information, if you create an account
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide and improve our services.
Automatically Collected Information
When you visit our website, certain information may automatically be collected, including:
- IP address
- Browser type and device information
- Operating system
- Pages visited
- Referring website
- Date and time of your visit
- Website usage and interaction information
This information helps us understand how customers use our website and improve the shopping experience.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Deliver purchased products
- Process payments
- Send order confirmations and shipping updates
- Communicate with you regarding your orders
- Provide customer support
- Improve our products, website, and services
- Prevent fraud, unauthorized transactions, and other security issues
- Maintain and improve website functionality
- Send promotional or marketing communications where permitted by law
- Comply with applicable legal and regulatory requirements
We do not use your information for purposes unrelated to our business without a lawful basis or your consent where required.
3. Payment Information
Payments made through our store may be processed by third-party payment providers. We generally do not directly store complete credit or debit card details on our own servers.
Payment providers may collect and process your payment information according to their own privacy policies and security practices.
4. Shopify
Our online store is hosted and operated using Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.
Shopify may collect and process information about visitors and customers in connection with the operation of our store.
You can review Shopify's privacy practices on its official website.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember your preferences
- Maintain your shopping cart
- Understand website traffic and usage
- Improve website performance
- Provide relevant marketing or advertising where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
6. Sharing Your Information
We may share your information with trusted third parties when necessary to operate our business and provide our services.
These may include:
- Shopify and related service providers
- Payment processors
- Shipping and delivery companies
- Website and technology service providers
- Marketing and advertising service providers
- Fraud prevention and security providers
- Government authorities or law enforcement when legally required
We do not sell your personal information as part of our ordinary business operations.
7. Order and Delivery Information
When you place an order, we may share necessary information such as your name, phone number, and delivery address with our shipping or courier partners so that your order can be delivered successfully.
Only information reasonably necessary for delivery and fulfillment will be shared.
8. Marketing Communications
If you provide your contact information or otherwise consent to receive promotional communications, we may send you information about:
- New products
- Special offers
- Discounts
- Store announcements
- Promotions
You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.
Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with legal and regulatory obligations
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your data is collected and used
To exercise an applicable privacy right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Children's Privacy
Our website is not intended for children who are below the minimum age required under applicable law to provide personal information independently.
We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.
13. Third-Party Websites
Our website may contain links to third-party websites, services, or social media platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
14. International Data Transfers
Depending on the service providers we use, your information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures regarding such transfers.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Store Name: ZEVORA
Email: meetzevora@gmail.com
Phone: +92 3194484647
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.
Thank you for trusting ZEVORA.